Already have cover and need a rescue vehicle now?
You never know when a breakdown can happen, so we’re on call 24/7, 365 days a year.
It doesn’t matter who’s driving, because State Roadside Rescue covers the car, not the driver. If you’re towing a vehicle, we’ll help with that too, as long as it’s under 3.5 tonnes GLW.
For less than $1.60 a week you’ll get three call outs (from the day you insured the vehicle, or your renewal date). *Additional call outs cost $50 per rescue, up to your annual renewal date.
Just choose to add on State Roadside Rescue when you buy a Business Vehicle insurance policy online or over the phone with us
Click here to add Roadside Rescue to your Business Vehicle policy.
If you’ve got a hearing impairment you can get State Roadside Rescue by contacting us via Web Chat or Facebook. Alternatively, email us your details using the button below. For immediate Breakdown assistance please text 021 30 30 30
Flat battery – jump-start
Changing a flat tyre
Towing – for mechanical or electrical failure (not exceeding 3,500kg GLW)
Towed vehicles, like trailers (not exceeding 3,500kg GLW)
Free fuel delivered up to 5 litres (petrol or diesel)
Locked out – keys inside the vehicle
EV towing – to the nearest charging station (not exceeding 3,500kg GLW)
Contact your work, family or friends and arrange a taxi or transport (taxi fares and non-towing transport at your cost)
If you break down over 100km away from your home or business, we will cover:
Replacement hire car (3 days, up to $120 per day)
Emergency accommodation (3 nights, up to $120 per day†)
†The most we will pay is up to $120 per day each towards the costs of hiring a car and emergency accommodation. For up to 3 days or until the insured vehicle is repaired, whichever is the earlier.
Vehicles exceeding 3,500kg GLW
Unattended vehicles
Complex repairs
Vehicles that need salvage equipment
Lack of access due to extreme weather
Accidents
Towing due to misuse
State Roadside Rescue is an optional cover available to Business customers with a Business Vehicle policy. It applies to the vehicle, not the driver, so anyone driving can get help if they’ve run out of petrol/diesel/EV charge, have a flat battery, broken down, been locked out or need to change a tyre. State Roadside Rescue applies to vehicles that are 3.5 tonnes GLW or less only.
If our team is unable to get your business vehicle back on the road, they’ll organise a tow truck to transport it to the nearest safe place or repairer. They’ll even transport your towed vehicle if it’s under 3.5 tonnes GLW.
From only $69 a year for three call-outs, add Roadside Rescue to your policy and get help from our roadside rescue team 24 hours a day, 365 days a year. If you’d like to add it to your policy simply fill out this online form.
Call the 24-hour breakdown service line on 0800 10 11 12
^State Roadside Rescue for Business Vehicles is only available to vehicles under 3.5 tonnes GLW. Towed vehicles, like trailers must not exceed 3.5 tonnes GLW. *Weekly price includes GST and payments can be made monthly or annually. Additional call outs are $50 each.