Choose the type of claim below to get started
Car Insurance
The fastest way to make a car claim is through the State app or your My State online account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
Home Insurance
The fastest way to make a home claim is through the State app or your My State account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
If you need urgent support, or your claim is more complicated (like a combined home and contents claim), please call us on 0800 80 24 24. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
Contents Insurance
The fastest way to make a contents claim is through the State app or your My State account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
If you need urgent support, or your claim is more complicated (like a combined home and contents claim), please call us on 0800 80 24 24. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
Travel Insurance
Our travel insurance is arranged and managed by Cover-More, the travel insurance experts. Simply log in to your Cover-More online account with your name and policy number to make your claim.
Landlord's Insurance
To make a claim for your rental home, call 0800 80 24 24, and we’ll get things started for you. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
To save time, you can make a combined claim for your rental home and landlord’s contents – just let us know when you start your claim.
Business Insurance
We understand every business is unique, so we have a dedicated team of business insurance experts on hand to help you through the claims process.
Call us on 0800 80 24 24, 8am – 6pm Monday to Friday
Car Insurance
The fastest way to make a car claim is through the State app or your My State online account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
Home Insurance
The fastest way to make a home claim is through the State app or your My State account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
If you need urgent support, or your claim is more complicated (like a combined home and contents claim), please call us on 0800 80 24 24. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
Contents Insurance
The fastest way to make a contents claim is through the State app or your My State account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
If you need urgent support, or your claim is more complicated (like a combined home and contents claim), please call us on 0800 80 24 24. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
Travel Insurance
Our travel insurance is arranged and managed by Cover-More, the travel insurance experts. Simply log in to your Cover-More online account with your name and policy number to make your claim.
Landlord's Insurance
To make a claim for your rental home, call 0800 80 24 24, and we’ll get things started for you. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
To save time, you can make a combined claim for your rental home and landlord’s contents – just let us know when you start your claim.
Business Insurance
We understand every business is unique, so we have a dedicated team of business insurance experts on hand to help you through the claims process.
Call us on 0800 80 24 24, 8am – 6pm Monday to Friday
Car Insurance
The fastest way to make a car claim is through the State app or your My State online account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
Home Insurance
The fastest way to make a home claim is through the State app or your My State account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
If you need urgent support, or your claim is more complicated (like a combined home and contents claim), please call us on 0800 80 24 24. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
Contents Insurance
The fastest way to make a contents claim is through the State app or your My State account, where you can:
- Check your excess amount
- Upload supporting photos or documents online to speed up the process
- Track the progress of your claim
If you haven’t already signed up, grab your policy number and register now.
If you need urgent support, or your claim is more complicated (like a combined home and contents claim), please call us on 0800 80 24 24. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
Travel Insurance
Our travel insurance is arranged and managed by Cover-More, the travel insurance experts. Simply log in to your Cover-More online account with your name and policy number to make your claim.
Landlord's Insurance
To make a claim for your rental home, call 0800 80 24 24, and we’ll get things started for you. Our team is available 8am – 6pm (Mon – Fri) or 9am – 6pm (Sat – Sun and public holidays).
To save time, you can make a combined claim for your rental home and landlord’s contents – just let us know when you start your claim.
Business Insurance
We understand every business is unique, so we have a dedicated team of business insurance experts on hand to help you through the claims process.
Call us on 0800 80 24 24, 8am – 6pm Monday to Friday
How our online claims work
Step 1: You’ll describe your claim
Sign in and fill out the online form, answering the same questions as you would over the phone to describe the incident and what you’re claiming for (including uploading pictures and documents).
Step 2: We’ll review your claim
If your claim is straight-forward and passes our automated review, we’ll approve it on-the-spot. If it’s a more complex claim, our experts will generally be in touch within 2 working days.
Step 3: We’ll get things sorted
Once your claim is accepted, we’ll get in touch to confirm your excess amount (if any) and work with you to get your claim sorted.
Need to talk to someone?
We understand in some situations you may benefit from talking to an insurance expert, so we have teams available to support over the phone. Call 0800 80 24 24 to chat to someone about your claim.
Affected by a natural disaster or severe weather?
Visit our Disaster Claims Hub for helpful information on how to prepare and get back on your feet after severe weather or a natural disaster.