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Contact State

Personal

Phone us 24/7

0800 80 24 24


Business

8.00am - 6.00pm (Mon - Fri)

8.00am - 2.30pm (Sat)

0800 80 24 24


Travel

8.30am - 5.30pm (Mon - Fri)


Claims

Personal:
Phone us 24/7

Business:
8.00am-6.00pm (Mon - Fri)

0800 80 24 24


State Roadside Rescue

Phone us 24/7

0800 10 11 12


Calling from overseas

Australia

1800 887 863

United States

1800 593 9482

United Kingdom

0800 096 5308

All other countries

+64 9 969 1150 


Find a branch near you...

Top contact FAQs

Having problems with State Stay Safe app?

If you're having technical difficulties with the app, call 0508 222 411. For more info about the appand the offers visit state.co.nz/staysafe.

Changing your contact details?

Email or call us to advise us of a change to your contact details.

Moving to a new address?

Call us on 0800 80 24 24 to let us know of your change in circumstances as we need to update your policy.

How to make a complaint

Please follow our complaints procedure so we can identify and swiftly correct any potential mistake.

Other ways to contact State
  • For all media enquiries phone Denise Bailey on 029 969 3549 or Craig Dowling on 021 615 663

  • Write to us at
    PO Box 3233, Wellington 6140

  • Report insurance fraud by:
    Emailing fraud@state.co.nz or,

    Post to the Fraud Manager,
    State Insurance,
    Private Bag 92130,
    Victoria Street West,
    Auckland, 1142.

    Or calling the National Fraud Hotline on 0800 372 835 (0800 FRAUDLINE).

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Call for a quote
0800 80 24 24

Other ways to contact us

 

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